Privacy Policy — PK Salot Pakistan Online Gaming Platform

Overview

Pk salot is committed to handling your personal information responsibly and transparently. When you create an account on pk salot, place a bet, deposit funds, or simply browse our platform, you share information with us. This Privacy Policy is our promise to explain clearly what happens with that information — written in plain language, not buried in legal jargon that no one actually reads.

This Policy applies to all services offered by pk salot, including sports betting, casino games, card games, jackpot slots, the VIP Club programme, and any promotional activity on the platform. It covers all players registered in Pakistan or accessing pk salot from Pakistan.

By registering and using pk salot, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not register or continue using the platform.

Every action on the pk salot platform — from card games to deposits — generates data that we handle with full responsibility.

What Personal Information We Collect

Pk salot collects personal data that falls into the following categories:

Identity and Contact Information

• Full name (as it appears on your CNIC)
• Date of birth
• Pakistani mobile phone number
• Email address
• Residential address (collected during KYC verification)
• CNIC number (collected during identity verification)

Account and Gaming Data

• Account username and encrypted password
• Account balance and transaction history
• Betting and gaming history — which games you played, when, and at what stakes
• Bonus claims, wagering activity, and promotional participation records
• Customer support interactions and chat logs

Technical and Device Data

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser information
• Session duration, login times, and platform navigation data
• Cookie identifiers (see the Cookies section for full details)

Payment and Financial Data

• JazzCash or Easypaisa mobile number associated with deposits or withdrawals
• NayaPay or SadaPay account identifiers where used
• Bank account details provided for IBFT withdrawals
• Masked card numbers for Visa or Mastercard transactions
• Deposit and withdrawal amounts, dates, and statuses

How We Collect Your Information

Pk salot collects personal data through three main channels:

• Directly from you — when you register, complete KYC, make a deposit, contact support, or participate in a promotion.
• Automatically through your use of the platform — our servers log technical data such as IP addresses, session times, and device information each time you access pk salot.
• From payment providers — when a payment transaction is initiated, our payment partners share confirmation data including transaction reference numbers and verified account details necessary to process your deposit or withdrawal.

Pk salot does not purchase personal data from third-party data brokers or marketing lists. We do not collect data from social media platforms unless you explicitly connect such an account to your pk salot profile.

Every PKR transaction on pk salot is handled with encrypted payment processing — your financial data stays protected.

Why We Use Your Personal Data

Pk salot uses the personal data we collect for the following specific purposes. We do not use your data for purposes beyond what is listed here without first seeking your consent:

Legal Basis for Processing

Pk salot processes personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our agreement with you — running your account, settling bets, and processing payments.
• Legal obligation: Processing required to comply with applicable laws, including KYC requirements, anti-money laundering obligations, and responsible gaming duties.
• Legitimate interest: Processing for fraud prevention, platform security, and anonymised analytics — where our interest does not override your privacy rights.
• Consent: Where we send promotional communications or set non-essential cookies, we rely on your explicit opt-in consent, which you may withdraw at any time.

How We Share Your Data

Pk salot does not sell your personal data to anyone, full stop. We share data only in the following limited circumstances and only to the extent strictly necessary:

• Payment processors: JazzCash, Easypaisa, NayaPay, SadaPay, and bank transfer networks receive the minimum data required to process your transactions. These providers are contractually bound to handle your data securely.
• Identity verification services: If we use a third-party KYC provider to verify your CNIC and age, your identity documents are shared with that provider under strict data processing agreements.
• Game software providers: The game studios whose titles appear on pk salot receive anonymised session data for the purpose of ensuring game integrity. They do not receive your name, contact details, or payment information.
• Legal and regulatory authorities: Where we are required by law to disclose information — for example, in relation to a law enforcement request or regulatory inquiry — we will comply to the extent legally required and will notify you where permitted to do so.
• Fraud prevention: In cases of suspected fraud or money laundering, we may share relevant account and transaction data with financial crime authorities.

All third parties with whom pk salot shares personal data are contractually required to process that data only for the stated purpose and to implement appropriate security measures. Pk salot remains responsible for ensuring these obligations are met.

Payment Data and Financial Privacy

Pk salot treats payment and financial data with the highest level of care. When you make a deposit via JazzCash or Easypaisa, for example, your mobile wallet number is stored in encrypted form linked to your pk salot account. This is used to verify that withdrawal requests are returned to the same source as the deposit — a standard anti-fraud and anti-money-laundering measure.

Full bank account numbers provided for IBFT withdrawals are encrypted at rest and in transit. Pk salot staff can view masked versions of payment identifiers for support purposes but cannot view full account or card numbers. Payment data is deleted within 12 months of an account being permanently closed, subject to legal retention requirements.

PK Salot supports JazzCash, Easypaisa, and other local payment methods — all handled with full financial data security.

Cookies and Tracking Technologies

Pk salot uses cookies and similar technologies on our platform. Cookies are small text files stored on your device by your browser. We use the following categories of cookies:

Essential Cookies

These cookies are strictly necessary for the pk salot platform to function. They manage your login session, keep your account secure during a visit, and remember your language or currency preferences. You cannot opt out of essential cookies and continue using the platform.

Analytics Cookies

We use anonymised analytics to understand how players use pk salot — which pages are most visited, where players drop off during registration, and how the platform performs on different devices. This data is aggregated and cannot be used to identify individual players. You may opt out of analytics cookies at any time via your browser settings or account preferences.

Marketing and Preference Cookies

With your explicit consent, pk salot may set cookies that allow us to personalise the promotional offers and game recommendations you see. These cookies are never shared with third-party advertisers. You can withdraw consent for marketing cookies at any time.

You can review and modify your cookie preferences through your browser settings at any time. Disabling certain cookie categories may affect parts of the pk salot experience.

How Long We Keep Your Data

Pk salot retains personal data for the following periods:

• Active accounts: For as long as your account remains active and for up to 5 years thereafter, to comply with financial record-keeping and anti-money-laundering obligations.
• KYC documents: Retained for a minimum of 5 years from the date of verification, as required by applicable regulations.
• Transaction records: Minimum 5 years from the date of each transaction.
• Support chat logs: Up to 2 years from the date of the conversation, or longer if the conversation relates to an unresolved dispute.
• Marketing preferences: Until you withdraw consent or close your account, whichever comes first.
• Anonymised analytics data: Up to 3 years, after which it is permanently deleted or further anonymised.

When the applicable retention period expires, pk salot permanently deletes or anonymises the relevant data. We do not hold data for longer than necessary.

How We Protect Your Data

Pk salot implements a layered approach to data security. The measures currently in place include:

• TLS encryption in transit: All data exchanged between your device and pk salot servers is encrypted using Transport Layer Security.
• Encryption at rest: Sensitive data fields — including passwords (hashed), payment identifiers, and identity documents — are encrypted in our databases.
• Access controls: Pk salot staff access to personal data is role-restricted and logged. No employee has access to data beyond what is required for their job function.
• Two-factor authentication: Pk salot supports 2FA for player accounts as an additional layer of login security. We strongly recommend enabling this feature.
• Regular security reviews: Our technical systems are subject to periodic security testing and internal review to identify and address vulnerabilities.
• Incident response: In the event of a data breach that affects your personal data, pk salot will notify you as promptly as practicable and will inform relevant authorities as required by law.

While pk salot takes extensive precautions, no platform can guarantee absolute security. You also play a role — keep your login credentials confidential and contact us immediately if you suspect unauthorised access to your account.

Your Data Rights

As a pk salot player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or at support@pksalot.com. We will respond within 30 days of receiving your request.

Children and Minors

Pk salot's platform is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. If we become aware that an account has been registered by a minor, we will immediately close the account, void any activity, and securely delete the associated personal data. If you believe a minor has registered on pk salot, please contact our support team immediately.

Our age verification process is designed to catch underage registrations. We take this responsibility seriously and review our verification procedures regularly to ensure they remain effective.

Changes to This Privacy Policy

Pk salot may update this Privacy Policy from time to time. Changes may reflect updates to our services, new legal requirements, or improvements to how we explain our data practices. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes — those that significantly affect your rights or how we use your data — pk salot will notify registered players via email at the address on file, or via a prominent platform notification, before the changes take effect. Your continued use of pk salot after updates are published constitutes acceptance of the revised Policy.

Contact PK Salot About Privacy

If you have any questions about this Privacy Policy, want to exercise a data right, or need to raise a privacy concern, please get in touch with our team. We take all privacy-related enquiries seriously and aim to respond promptly.

• Live Chat: The fastest method — available 24/7 directly on the pk salot platform.
• Email: support@pksalot.com — we aim to respond to privacy requests within 5 working days.

For requests related to self-exclusion, data deletion, or account closure, our support team will guide you through the process step by step. Visit our Responsible Gaming page for additional tools available to all pk salot players.